Content and services

The spammers have beaten me

Submitted by admin on Thu, 01/24/2013 - 10:10

I have turned off comments on this site. I'm being deluged with spammer requests for userids, and I simply don't have the time to even delete them, much less try to identify the occasional legitimate reader who really wants to post something. Commenting has always been light, so I don't think the quality of the site will suffer much. For those of you that have contributed in the past, my thanks.

Death of Telephone, Part I: LinkedIn offers free voice calling to members

Submitted by acohill on Wed, 12/05/2012 - 10:55

LinkedIn has announced free voice calling for its members. The business directory service has been adding new features recently, layering Facebook and Twitter style features on top of its basic resume and business contact services. In partnership with Plingm, a Swedish mobile VoIP provider (think Skype), any LinkedIn member will be able to initiate a voice call with any other LinkedIn member anywhere in the world. To take advantage of the service, you have to download the Plingm app for your smartphone.

This may or may not turn out to be especially useful, as mobile operators continue to try to discourage using the cellular data network to originate voice calls. If this became popular, who needs a phone number and the $25 to $40 per month cellular voice service? Instead, everyone would just want to drop the hugely profitable voice service and just pay for the cellular data service, which is causing the cellular providers nothing but headaches as they try to keep their networks upgraded to meet the ever-expanding demand.

Traditional phone service is dead, and the telephone companies are firmly determined to keep applying CPR to the rapidly decaying corpse as long as possible.

Is everything going to look like Facebook?

Submitted by acohill on Tue, 11/20/2012 - 16:08

Both LinkedIn and Twitter have been rolling out "enhancements" to their interfaces to make them look, feel, and behave more like Facebook. I'm already suffering from information overload, so giving me even more places to look for and access even more information than I already have seems to me to be more like a bug than a feature. And Facebook fails utterly at coherent interface design, so the mad rush to be "just like Facebook" really is a bug, not a feature.

Gmail can read your attachments

Submitted by acohill on Tue, 10/02/2012 - 10:08

Gmail can now read many kinds of attachments. It is touted as a benefit to users, as a Gmail user can search not just the text of emails, but also the text of attachments stored on Gmail. But it also means Google will be searching those attachments as well and using the information it finds to fine-tune the kinds of ads it delivers to you.

Apple's reinvention of TV hitting rough spots

Submitted by acohill on Thu, 09/06/2012 - 13:28

According to a Bloomberg report, Apple is finding it difficult to re-imagine TV. Content providers are scared to death that Apple will be successful in creating a better TV experience. The problem is that the cable companies are deeply involved with the content providers...recall that Comcast, as one example, owns a big chunk of NBC. The cable companies have decided to go down with their own ship; they are going to cling to the sixty year old analog cable model until their last customers swim away the S.S. TitanicCableCo.

I can't really figure out what Apple has in mind that hasn't already been done. I've already ditched cable TV, and am quite content with cheap Hulu and Netflix subscriptions. Why do I need to buy a box from Apple? It's not that hard to bookmark the Netflix site and click on something in my queue. This is one area where I don't Apple really can bring some fresh new user interface experience a la the iPod or the iPhone and win.

Death of TV: Part XXXVI: Netflix and HBO to dump "TV"

Submitted by acohill on Tue, 09/04/2012 - 13:54

The clash of the Titans is on....Netflix and HBO are taking the gloves off in Northern Europe. Both content companies are ditching cable and satellite TV to offer their movies and "TV" shows as IP-TV offerings. No cable or satellite TV subscription required. Meanwhile there are bunches of small start ups that are negotiating "channel" line ups for a pure IP-TV offering; their plan is to offer bundles of niche channels (e.g. The Food Channel, the Golf Channel) at a very low monthly subscription price. Once subscribed, you can pick out any show you want and watch it anytime you want, much like Hulu.

Apple's iCloud disaster

Submitted by acohill on Wed, 08/22/2012 - 13:37

I hope other iCloud users are having better experiences than I am. From my perspective, it's a mess that makes its mostly awful predecessor, MobileMe, look pretty good by comparison. Here are the problems I am having:

I could keep going, but you get the idea. iCloud is a big mess. The only thing I notice it does very well is keep your music in sync across several computers. I can buy a song from iTunes on my iPhone, and a few seconds later it is in my iTunes library on my laptop. Leave it to Apple to make sure the big money maker (i.e. selling music) works okay. Everything, not so much. Somebody really should be fired over this.

Virtual grocery shopping

Submitted by acohill on Mon, 07/09/2012 - 07:37

Shop for groceries at the bus station? That's something you can already do in South Korea, where the traditional grocery store is being nudged out of the way by an interesting new approach to shopping that combines a large "aisle" display and QR codes. A kiosk shows a typical array of products that would be found on one aisle of a grocery store. You hold up your smartphone, scan the QR code of the product you want, and that item gets added to your virtual shopping cart. The groceries are delivered later in the day, after commuters are home from work.

Twitter was down? Who knew?

Submitted by acohill on Fri, 06/22/2012 - 07:44

Twitter was apparently down for some time on Thursday. According to this article, Twitter addicts were devastated: "...my life is over." Really? Your life is over. Here's a clue: You don't have a life.

Twitter is a marvelous service, and it has proven to be extraordinarily useful in unexpected ways, like providing information during weather emergencies, earthquakes, and other kinds of crises. It's been interesting to watch how Twitter has changed the political landscape as well. But Twitter is a kind of information fire hose. I'm baffled by the amount of time some people apparently spend just reading and responding to tweets. I have a job, and I have a life outside work that does not involve tweeting in any significant way. Maybe the comments like "...my life has no meaning any more" are really ironic hipster jokes. I sure hope so, or as a society, we are doomed.

The cloud bubble is inflating

Submitted by acohill on Thu, 06/21/2012 - 16:09

Someone sent me a link to a new cloud-based service that takes your scanned receipts and stores them all in the cloud. Really? Really? As a long time business owner, I'll cheerfully admit that I do not enjoy keeping track of receipts, but I've never, not even once, thought, "This would all be a lot easier if I stored all these on a server far far away." Because we are reasonably well-organized from a bookkeeping perspective, all the company receipts get filed in one of a handful of file folders. Not even once a month do we need to dig a receipt out. When we do need to find one, it usually takes less than fifteen seconds.

It is starting to feel like deja vu all over again; specifically, it is starting to feel like 1998, when a lot of people were running around promoting some kind of "it's the next great Web idea." By late 2001, virtually all of the 1998 start ups were gone. A bubble is inflated by irrational expectations, and that's what I see happening now. Just because some kind of data or information can be stored in the cloud does not mean it should be. And there are only so many things we can reasonably afford to store in the cloud. Yes, we could scan all our receipts and put them in the cloud. But we'll have to pay for that, monthly, forever. The cost of storing the paper versions is about a buck a year for some new file folders, and a few of inches of space in a bankers storage box for long time storage.

As I have noted before, a lot of people are going to end up losing valuable data when their cloud service goes bankrupt and the servers disappear off the 'net, with no way to get their data back.

Death of TV: Part XXXV: The collapse of the TV business

Submitted by acohill on Tue, 06/05/2012 - 12:52

Here is an interesting article that highlights what Apple might have planned for the Apple TV. Anyone that thinks the cable TV companies are going to automagically solve our broadband problems should read this.

PeekYou tries to aggregate even more "private" public information

Submitted by acohill on Mon, 05/14/2012 - 14:54

Peek You is an information aggregator service that tries to pull together as much publicly available information as possible about someone and package it up neatly. Many of the items it will list take you directly to other sites that provide even more information. The service tries to list all of the available social media connections as well (e.g. Facebook, Twitter, Foursquare, etc.). The service also calculates a PeekScore, which is some kind of weighted value between 1 and 10 that is supposed to indicate how important you are in the online universe. I suspect most of us are going to end up on the low end of the scale. If you want to be nosy, this is a great service. I would expect that advertising and/or fees will eventually be used to support the cost of providing.

Walmart joins the cloud

Submitted by acohill on Tue, 04/17/2012 - 13:30

Walmart has announced a partnership with Vudu. You can take your DVDs and Blu-ray movie discs to Walmart, and pay $2 to have them "converted" and stored in the cloud. If you want an HD (Blu-ray) version, you pay $5. Walmart does not actually read your discs; instead, they verify that you actually have a physical copy, then just enable that movie for your account from a previously stored digital master. Walmart also apparently stamps your physical disk with some mark so that you can just give it to a friend who takes it in a week later. The Walmart/Vudu site has remarkably little information; you have to create a Vudu account to figure out how it works and what the restrictions are.

Of course, if you want to stream your HD movies from the cloud, you better have good broadband at your house.

It's not triple play, it's "century play"

Submitted by acohill on Thu, 04/05/2012 - 07:11

In Sweden, home security offerings have been an important service on their open access networks, and start up companies have very successfully taken business away from the "big" security companies, which were slow to adapt using an IP network rather than phone lines. The network owner (e.g. the community broadband network owner) may only get a couple of bucks a month from provisioning a circuit for a home security customer, but add that to other supplemental $1-2 per month services like meter reading and you can quickly see 50% to 100% increases over the average revenue per user (ARPU) compared to triple play.

I'm still looking for the right term to replace triple play. It's definitely not quadruple play...it is more like "century play"....open access networks are rapidly evolving towards a model not unlike the Apple and Android app stores, where you will be able to buy services from hundreds of providers. We won't all buying 100+ services, but we will have hundreds of choices. Five years from now, most open access networks will probably have at least twenty or thirty providers offering various kinds of computer and data backup services because it is so cheap and easy to offer that kind of service on an open access, high performance network.

The scourge of phishing

Submitted by acohill on Thu, 04/05/2012 - 07:02

A lot of new phishing schemes are popping up....a family member mentioned that she got an email "from US Airways" telling her to check in for a flight....I've gotten hundreds of those in the past week.

I've gotten very official-looking messages from the IRS, from the Better Business Bureau, from AT&T, from Verizon, and other well known companies....all sent by automated bot-nets...Russian, eastern European, and Chinese gangs are using these phishing schemes to try to trick you to log in to a bogus "official" site and capture your user id, validate your email address, get passwords, and to try to trick you into entering your credit card info.

You can check these easily by rolling the mouse pointer over the links in the email. If you wait a second, your computer will pop up a little box with the actual URL of the link. You can usually tell by inspection that it is not an official link. But they are very clever....for example:

I have received a bunch of phony LinkedIn messages.

The correct URL for LinkedIn is www.linkedin.com

the phony URLs have been things like

www.linked.in
www.linkedln.com (the second 'i' is an 'l')

you can also look at the FROM email address. I just got a US Airways spam sent from an IRS.GOV account. I'm pretty sure US Air does not use IRS computers to send out their email.

The lost productivity costs of phishing are enormous. Many of these messages are getting through two layers of spam filtering here, and that means sifting through your IN box, checking each one to make sure it is not legitimate, and then deleting it. It may only be a few extra minutes a day, but multiply that by the millions of people getting these, and it adds up.

What, me worry? Mad Magazine goes digital

Submitted by acohill on Fri, 03/30/2012 - 12:28

In what has to be one of the most important publishing and content stories of the decade, Mad Magazine has announced you will be able to read the magazine on the iPad, beginning April 1st.

Really. April 1st.

The magazine goes to the trouble of assuring readers it is NOT an April Fool's joke.

I, for one, welcome our new Mad Magazine overlords to the digital world.

Death of TV: Part XXXIV -- Will Apple TV put finally put an end to "TV"

Submitted by acohill on Thu, 02/23/2012 - 09:06

The buzz that Apple will introduce an Apple TV sometime this year continues. Speculation about the product includes claims that it will incorporate Siri voice recognition so that you can just talk to it and eliminate the remote control. Other theories include the idea that it will look and behave much like an iPad, and that it will essentially be a big iPad, with the ability to run most iPad apps.

If Apple does introduce a new "TV" device, I am pretty sure it will:

Oh, and one more thing....it will place enormous demands on existing broadband networks, creating even more problems for existing DSL and cable providers.

Comcast launches Steampix to beat Netflix

Submitted by acohill on Thu, 02/23/2012 - 08:58

Comcast has announced its own streaming video service, called Steampix, to compete with Netflix. It only costs $4.99/month, but if you have Comcast's triple play package, you get it for free. Comcast, because it owns the network infrastructure, can dish out streaming video more efficiently and for much less cost than Netflix, so it will be interesting to see how this plays out. But the fact that Comcast is doing this seems to me to be a tacit admission by the cable giant that a lot of people can't be bothered to watch "TV" anymore. I think it is time to start putting "TV" in quotes, because really, it refers to a technology that is long gone.

Where did the cash registers go?

Submitted by acohill on Wed, 02/08/2012 - 16:07

Read this report of a recent visit to an Apple store and how technology is changing the customer experience. Apple has spent a lot of money to focus on helping customers, rather than just ringing up sales at an old-fashioned check out counter. And if you look at Apple's stock price, it is obviously paying off.

Clueless teens dumping Facebook for Twitter

Submitted by acohill on Tue, 01/31/2012 - 15:18

I had to read the first sentence of this article twice because I thought it must be a joke:

Teens, after being friended by parents, grandparents, aunts and uncles on Facebook, have moved to Twitter to get a little more privacy.

Trading Facebook for Twitter? Really?

Apparently those teens have not studied Twitter very carefully, as all tweets are entirely public; so public, in fact, that Twitter recently agreed to hand over all tweets to the Federal government and DHS, which now apparently monitors tweets for subversive activity. DHS recently denied two British tourists entry to the U.S. because of a couple of jokes they had posted on Twitter. Apparently re-posting a quote from the TV show Family Guy now marks you as a terrorist.

It may take a while longer, but I think people will eventually begin to understand that posting every trivial thought and picture from your life online is not the way to gain privacy.

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