Content and services

Hulu: Watch all the TV you want for $8/month

Submitted by acohill on Wed, 11/17/2010 - 17:25

In what has to scare the heck out of the cable companies, Hulu has released an upgraded version of its premium subscription service and software while dropping the monthly cost from $9.99 to $7.99. Hulu Plus gives subscribers access to many of the most popular current season "TV" shows. I am going to start putting "TV" in quotes because broadband services like Hulu and Netflix are not the old analog TV, but they sure deliver the same content. The math on getting your "TV" over your broadband connection is pretty compelling. Hulu Plus for $8/month gives the popular current shows, and Netflix for $10/month gives you access to a huge back catalog of American and British shows, as well as lots of movies. Total cost? $18/month, compared to the average cable bill of $60.

What's missing? The news channels, but you can get an awful lots of news off the Web, with the exception of the live news and commentary programs. Expect them along any time. Own shares of cable TV companies? You might want to evaluate the long term potential of that stock.

Facebook takes aim at Gmail

Submitted by acohill on Tue, 11/16/2010 - 09:34

Facebook has announced a "modern" messaging system that will integrate email, text messaging, and Facebook messaging. Google's dominance, all of a sudden, is being challenged simultaneously on multiple fronts. And behind the scenes, it is often Microsoft that is leading the charge. Facebook's email service will draw some users away from Gmail, and Facebook has already announced a partnership with Microsoft to use Microsoft's Bing search engine for social search. And Yahoo! recently announced a plan to move to using Bing to power Yahoo!'s search services. Meanwhile, Apple is not standing still, with it's Ping music-oriented social network pushing both Google and Facebook. And Apple has some big plans that are still largely under wraps to challenge Google's Gdoc services.

If Apple and Facebook can provide better and more believable privacy policies than Google, which basically has the attitude that all your personal data belongs to them (check the EULA for Gdocs, which gives them a license for everything you create using Gdocs), the two firms will slowly chip away at Google's dominance.

Appitalism combines social media and shopping

Submitted by acohill on Thu, 11/04/2010 - 10:32 is an interesting new site that combines elements of the iTunes store, Amazon customer reviews, and tight links with social media. This might actually turn out to be a winner, as many of the "shopping" sites tend to lack enough traffic to produce reliable reviews, and in my experience, many listed products on those sites have no reviews. Finally, a lot of those shopping sites are basically just link farms for advertisers. Appitalism puts the control in the hands of users, rather than advertisers, and so I think it is likely the site will get more and better reviews overall.

Facebook security problems

Submitted by acohill on Tue, 10/19/2010 - 15:55

The Wall Street Journal has an article about issues with the way third party Facebook apps (e.g. FarmVille, HoldEm Poker, others) are grabbing personal information even though they are not supposed to be doing so. Facebook officials said they are clamping down to ensure that the 500 million Facebook users are protected.

New York Times available on the iPad

Submitted by acohill on Fri, 10/15/2010 - 10:48

The New York Times can now be read on the iPad via an upgraded NY Times app. The full edition of the paper is available for free until sometime next year, when a subscription fee will be charged. If I was the owner of a struggling newspaper with declining circulation, I'd be not only going the app route for distribution, I'd put together some kind of deal to bundle in an iPad with something like a twelve month easy payment plan for the iPad. Like it or not, this is the future of newspapers and magazines.

Facebook: The Movie

Submitted by acohill on Fri, 09/24/2010 - 08:14

Every programmer knows it: the dreaded infinite loop. You have a little piece of code that gets the wrong input and starts repeating, over and over again. Computers being kind of fast, an innocuous few lines of code can execute millions of times an hour, sending the system of the network into "conniptions," which is the technical term used by all good programmers.

Such was the fate of Facebook for a few hours yesterday, which had a rogue piece of code bring down the entire system. While there is a movie already out about the start of the Facebook empire, it occurred to me what we need is a Facebook disaster movie. The script would be easy to pound out--start with a line up of aging, past their prime movie stars of the sort that were trotted out for classic disaster movies like Airplane, add in the pathos and horror of not being able to post that you just brushed your teeth or had a Hot Pockets burrito for breakfast, and do a lot of fast cuts to people whose entire lives were ruined because they could not post comments like "You go, girl" to Britney Spears' Facebook page, and you have some real movie magic. I predict it will go straight to DVD--but there would still be a one month delay before you watch it instantly on Netflix.

Blockbuster, Netflix, and Apple

Submitted by acohill on Fri, 09/24/2010 - 06:43

I still remember a conversation I had about a year ago when I told an business acquaintance that Blockbuster was toast, and that it was only going to be a year or two before the company would be gone. My acquaintance argued politely that that was not going to happen, we agreed to disagree, and we finished up our meeting. But for some reason, that particular conversation stuck with me, even though I have talked about this to hundreds of people.

What amazes me is how stuck some people get in a belief that business models never change, and that companies and markets can grow forever. Blockbuster was in the right place and the right time to enjoy dramatic growth, crush its business enemies, and become one of the most hated brands in America. The company's insistence on ridiculously punitive late fees was the first clue that the company's leaders were out of touch with customers and the market. How anyone thought that enhancing profits by punishing customers was a good idea still perplexes me, but a lot of people at Blockbuster thought so.

Netflix was really a response to that. The Netflix folks had two key ideas: one was that people tend to take a few days to get around to returning movies. The second was that some day, DVDs would be history and everyone would watch on demand via a broadband connection. Even though the company started out mailing DVDs back and forth, you will notice they did not call the company "PostalFlix."

I saw something the other day that made me think I might finally want an iPad--someone near me on an airplane was watching a movie on their iPad. The big screen was easy to see, and the iPad has enough battery life to watch a long movie without running out of power, which is a problem with many laptops. Air travel has become so unpleasant that being able to watch a movie of my own choice has some appeal. The seats are now so close together that on most flights, even on bigger planes, it is nearly impossible to work comfortably on a laptop. I was on a 757 the other day, and there was only 12 inches of space between the front edge of my seat and the back of the seat in front of me. When you dropped down the tray table, the edge was jutting into my chest--impossible to comfortably use a laptop keyboard or to get the screen at a comfortable angle. But my iPad seatmate was able to prop the iPad up easily and enjoy a movie.

As video has moved from the Blockbuster store to the Netflix postal model (which is also toast, but Netflix knows this) and is now rapidly moving to the on demand model, the iPad and similar tablets are going to take it the final step--true portability--watch whatever you want, whenever you want, pretty much wherever you are.

Crooks using location information to rob homes

Submitted by acohill on Mon, 09/13/2010 - 10:45

All these location-aware devices we have now with GPS capabilities are turning out to be a boon for crooks. Here is how it works: people go on vacation, take pictures with their location-aware iPhone or Android phone, and upload the picture to Facebook with the exact location conveniently added in. Crooks browse Facebook pages, find someone on vacation a long way from home, and then head over to your house for a leisurely romp through your belongings.

Other problems with indiscriminate use of location-aware information? Law enforcement officials can use that information to build a case against you in a criminal trial--it's a form of self-incrimination that you voluntarily offer to law enforcement and to trial lawyers in civil proceedings.

Voluntarily giving up your location in real time has more benign but still problematic privacy issues, as it allows Web sites and the ad/search engines behind them to add to your dossier--they know everywhere you go, and thus build ever more sophisticated targeted marketing. It's not that the ads are so bad in and of themselves, but once that location information is collected, it can be sold and re-sold to other parties for years.

I wish the iPhone had an opt-in or opt-out preference; many iPhone apps constantly ask if they can use location information, and I have to constantly answer, "No." It's a pain in the neck, and none of their business.

Many free apps for Android and the iPhone are free because they collect lots of information about you; that information is sold to third parties, and that's what keeps the app "free." Sometimes it might be better just to pay a few dollars to preserve a few shreds of your privacy.

The death of TV: Part XXIII

Submitted by acohill on Wed, 09/01/2010 - 13:45

Apple has announced a new version of Apple TV. Apple has cut both the price and size of the device; it's now tiny compared to the old version, and costs only $99. The old version of the product was able to store movies and TV shows, but the new version only streams movies and TV, either from online sources or from content stored on a nearby Mac computer.

TV shows are going to typically rent for ninety-nine cents, and HD movies will go for $5. At a buck a TV show, a typical household could watch a lot of "must see" TV before you would spend more than the average $65/month cost of cable TV. And you can watch Netflix movies on demand for free if you are already a Netflix customer. The new device also retains the ability to stream and play music from a nearby iTunes music library; ditto with photos from a local iPhoto picture album. And Apple TV can be controlled with an iPhone or an iPod Touch. Apple has pretty much completed the transition to an all-digital, fully integrated music/TV/movies/pictures system.

It's always about the bandwidth (or lack of it)

Submitted by acohill on Fri, 08/13/2010 - 17:06

In this article that speculates about an Apple TV upgrade, there is an interesting tidbit that validates what I and others have been saying for a long time: HD content chews up bandwidth:

"...In turn, consumers would see a similar increase in streaming requirements. Xbox Live can stream 1080p video, but it requires 8-10meg broadband, which leaves an awful lot of people out in the cold. It has the option of downloading instead, but if you're out in the sticks on a 2meg stream you're looking at more than eight hours to download your film at 1080p. You'd best plan your Friday night viewing before leaving for work on Friday morning."

The discussion about the Apple TV is whether or not Apple will include the ability to show movies in HD 1080p format. The short answer is, "Not likely," because streaming 1080p movies and TV shows over the Internet requires a massive chunk of bandwidth--8-10 megabits. And that's REAL bandwidth, not the marketing happy-talk that always begins with "....up to..."

Notice that if you wanted to download that movie over your average 2 megabit connection, it would take more than 8 hours! And if you are on a cable modem connection with a few of your neighbors also trying to do the same, it would take a little longer, like never (ditto with a wireless connection).

The answer is simple: we need to switch to open fiber.

Why Bing is winning

Submitted by acohill on Fri, 07/16/2010 - 14:27

Bing has grabbed almost 13% of the search engine market share in the past year, and the Microsoft search engine appears to steadily getting more users. There are two or three reasons, I think. In my own experience, Bing returns fewer and better results, with less link farm clutter. The interface is better, and Bing is willing to send you other search engines, which suggests a certain confidence in their own results and/or a focus on helping you complete your search rather than stick as many ads as possible in your face.

Recent upgrades to two popular browsers, FireFox and Safari, also allow you to set the default search engine to Bing instead of Google. This simple one time change for users makes it much easier to hit Bing every time when you do a search.

Link farming: The perniciousness of Web ads

Submitted by acohill on Tue, 07/13/2010 - 08:54

I just spent a few minutes clicking around trying to find the Web site of a particular business. After four or five attempts to click through on links that I *thought* would go to the actual Web site of the business, I gave up. Every link took me to another link farm or worse, actually just clicked back through to the same page I left. Of course, each time I clicked, another list of Web ads got loaded into the page I landed on, and that's what much of the Web has become--just a snarled mess of link farms. The link farm sites don't have to be well-designed or particularly useful, because it costs almost nothing to build these sites, and even if only one person out of a hundred clicks on an ad, you can make money with it.

All those ads you hear on the radio and see on TV about making money on the Internet--there are really only two scams. One scam makes you a dealer for cheap, over-priced junk that you try to get friends and relatives to buy, and the other is building link farms.

And it is not just "I hope I get rich on the Internet" link farms that are part of the problem. There are a lot of well-financed commercial ventures that engage in this circular linking as well.

It had to happen: Facebook newbie phase is over

Submitted by acohill on Mon, 07/12/2010 - 12:42

Like all popular Internet services, Facebook has enjoyed rapid growth over the past three or four years, as the service added many hundreds of thousands of users a week (or more--millions in some past months). But that growth has finally stalled out, as everyone who wants to be on Facebook already is. Geometric growth is a wonderful thing, but there was always a finite limit to that growth. Even more telling, the amount of activity by registered users has also dropped.

Facebook is a handy tool for staying in contact with friends and family and for organizing groups for things as mundane as a family reunion or scout troop. The service also gets wide use for causes (Friends of Calico Cats, Save Lindsay Lohan from Herself, etc.). But I have observed this growth phenomena repeatedly with other services, dating back to the early nineties and the first "killer app," email. Eventually everyone that wanted one got an email account, and that was the end of the email boom.

Facebook is vulnerable to competitors and perhaps the biggest danger is not managing internal costs; the company must now trim costs and manage budgets closely, and this does not always happen in time following a rapid and prolonged growth phase.

Death of TV, Part XXII: Hulu Plus

Submitted by acohill on Tue, 06/29/2010 - 13:58

Hulu has announced a new subscription and ad-based service called Hulu Plus for $9.99 per month that will provide access to the full season of many "TV" shows. That's a heck of a lot less than the Apple iTunes Store, which sells shows for one or two dollars. Think of Hulu Plus as an alternative to paying for a cable or satellite subscription.

Is the age of blogs over?

Submitted by acohill on Mon, 06/07/2010 - 08:16

Lately, visiting some of my regular "regular read" blogs, I'm finding not only fewer posts but notes from the bloggers that after five or six years, they are turning the blog off or just posting a lot less. The comments all seem to run in the same direction: "I've said everything I have wanted to say." And regular readers of this blog may have noticed that I am posting a lot less than I was three or four years ago. Part of the change is due the the growth in Design Nine; we're planning and building more networks in more places around the country than we were three or four years ago. But the technology of broadband has also matured, and there is less to write about. But I'm not turning the blog off yet. There is plenty of broadband news, and lots of other interesting technology. Nor do I think the age of blogs is over, but I think the "newbie" phenomenon of blogs has peaked. As I have written in the past, good bloggers are good writers, and there are few good writers. Anyone can post a few odd items to a blog, but only a love of writing will sustain a blog over a longer period of time. The fact that some blogs are slowing or shutting down is a sign that this particular medium is maturing. Fewer, higher quality blogs are, all in all, a good thing.

More evidence TV is dead

Submitted by acohill on Wed, 06/02/2010 - 07:50

Here is an article that says the median age of traditional TV viewers has moved up to nearly 51 years old. For an industry that covets the 25-44 year old demographic, that has to be bad news. It explains why you see so many laxative,Viagra, and arthritis ads on TV--nothing but creaky and cranky old folks watching. A massive wave of tablet computers, optimized for video, are going to accelerate the trend away from sitting in front of the "TV." Indeed, the term "TV" is rapidly becoming an anachronism, as more and more people are going to be saying, "What's on the pad?"

Newspaper sells out iPad ad space

Submitted by acohill on Mon, 05/24/2010 - 13:48

The Australian, a major paper in Australia, has sold out the ad space on its iPad version of the newspaper. At least one paper intends to stay ahead of the news game and make the new medium work for its business. Good for them.

Google Music Store kicks Apple iTunes Store in the teeth

Submitted by acohill on Fri, 05/21/2010 - 12:53

Google has announced that the next version of its Android operating system will have something much like the Apple iTunes software and a companion music store.

Google TV kicks Apple TV in the teeth

Submitted by acohill on Fri, 05/21/2010 - 12:49

Google has announced the fall, 2010 availability of Google TV, which is a set top box but may also be built in to some new TVs. The little video that is embedded in the linked article shows an interface that looks remarkably similar to the interface used by the Apple TV appliance, which is also a set top box. Either Apple nailed the interface design for this kind of device, or Google could not come up with anything better, or both.

The problem I suspect I will have with Google TV is that I"m pretty sure the Google TV device will send everything I watch or anyone in my family watches to Google, where they will add it to the massive dossier they have already collected on me and everyone else in the country. Google TV will also conveniently, I'm sure, provide handy connections to other Google services like Google Docs. Google is going to take over your life, one little "free" service at a time, until you can't do anything on the Web without touching some kind of Google service. Google could easily build in an "opt in" feature that only allows them to collect personal information if you expressly agree, but their general tendency for other products and services is to collect first and ask later, or worse, include a requirement to let them have all your personal information in return for the "free" service. It's a Faustian bargain.

Microsoft sides with Apple, supports HTML5 and H.264

Submitted by acohill on Tue, 05/04/2010 - 08:11

Microsoft has announced that for Internet Explorer 9 (IE9), the company has a preference for HTML5 and the H.264 video codec. Flash plug-ins will continue to be supported, but IE9 will only have native support for H.264. This follows on the path blazed by Apple, which decided a while back not support Flash at all on the iPhone and iPod. The controversy has heated up with the release of the iPad, which continues the Apple strategy of no Flash support at all. With both Apple and Microsoft coming out against Flash, Flash is essentially dead, and Adobe has lost this battle. Some years ago, Adobe elected to "win" by buying up competitors and killing off their products rather than competing on price. As a result, professional graphics designers and Web designers have fewer pro-level tools to choose from and much higher prices. Adobe is now beginning to pay the price for its monopoly-style attempt to control the marketplace.

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